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Get in touch

The CCS Improvement and Transformation team support and signpost all colleagues in Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust Services (CCS and NCH&C) to training, coaching, tools and resources and more - just get in touch! Also if you work for another organisation, please contact us to find out more about charges and arrangements for our training offer, QI Academy.

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Let us know about your Quality Improvement work or ideas for improvements. 

Visit our survey for CCS colleagues

About the Improvement & Transformation team 

Our team with a rich blend of skills and experiences - from operational roles in the NHS and public sector, to expertise in the private sector. As passionate improvement and change professionals, we are dedicated to continuous quality improvement. Our goal is:

“To design, lead and inspire improvements and sustainable transformation across our organisation and beyond. We want to empower our organisation to innovate and improve for our service users, staff and local communities.”

Service feedback

Do you have some feedback you would like to give us about our services? You can provide us with your feedback in a variety of ways, in person, over the telephone or by clicking below and completing our patient experience survey. 

Patient experience survey

Visit our patient advice and liaison service for information about compliments, comments and complaints. 

Compliments, comments and complaints

For information about data storage, and details about our privacy policy, head to the Cambridgeshire Community Services NHS Trust Website. 

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